AutoSurf failures

The AutoLogin and AutoSurf are in some cases vulnerable to even the smallest change in a bookmakers web site. If this occurs the AutoLogin and AutoSurf will continue to fail until we have provided a fix for that bookmaker. There are however a couple of things you can do to help them work optimally.

  • Make sure that you have all your bookmaker languages set to the English language.
  • Make sure that you have entered the login details for every bookmaker correctly.
  • Install the latest version of Flash:
  • If the AutoSurf fails, it sometimes works when clicking the participant or event name or the black arrow button (this will retry the AutoSurf step).


If you do have Firefox installed on your computer:

If you do not have Firefox installed on your computer:


If you have performed the above tasks, but still experience issues with the AutoSurf, please contact us with a detailed explanation of the problem you have. Please provide us with the following information:

  • What bookmaker the problem is occurring at
  • A screen shot when the problem arises


PS. For some bookmakers, we can’t perform all the necessary steps in the AutoSurf.
We do take it as far as we can though. For some bookmakers this means that we can browse to the odds but not add the bet to the betslip, while for others we can only login.