The AutoSurf can't log in and/or find the bet at Pinnacle Sports

A few of our customers has reported that they aren’t being logged in through the Betting Browser if their Pinnacle Sports password is longer than 10 characters. This can be fixed by shortening your Pinnacle Sports password.

  • If your Pinnacle Sports password is 10+ characters, please shorten it to less than 10 characters.

If you are being logged in, but the AutoSurf is failing to find the odds, please verify that you are using “Classic view” at Pinnacle Sports instead of “Asian view” (top right dropdown).

Back to the FAQs